Surveillance
Track search quality, errors, response time, index topicality, and conversion measurement from the experience of visitors.
Read more →Search management
Keep search reliable after the implementation is active.
Monitor user impact, data flows, index quality and changes from a single coherent management method. The parts below help identify problems earlier, correct targeted and prevent recurrence.
Parts
From daily monitoring to controlled recovery.
Choose the topic that fits your operational question. Each follow-up page contains practical explanations about measurements, responsibilities, risks and application.
Service Standards
Set measurable targets for availability, speed, current data and margins of error.
Read more →Reaction time
Research average and slow outliers by search route, shop, device and type of search question.
Read more →Availability
Keep critical search routes usable and prepare safe simplification for failure.
Read more →Index freshness
Check how quickly price, stock and product changes are really visible.
Read more →Control of events
Monitor searches, impressions and click on completeness, duplicates and store context.
Read more →Conversion measurement control
Signal missing orders, double registration and shifts in attribution.
Read more →Incident management
Reduce customer impact with clear levels of severity, ownership, communication and evaluation.
Read more →Release Management
Enter changes in a controlled manner with quality keys, phasing and predetermined boundaries.
Read more →Recovery versions
Prepare the secure reset of code, configuration, index and search lines in advance.
Read more →Capacity planning
Plan search and index capacity for catalog growth, new stores and traffic peaks.
Read more →Peak load
Test realistic campaign scenarios and determine emergency routes before traffic increases.
Read more →System Insight
Connect measurement values, log data and chain measurements with concrete visitor impact.
Read more →Playbooks
Make known diagnosis, recovery and escalation steps immediately practicable during incidents.
Read more →Multi-store management
Combine central monitoring with secure separation by online store, language and market.
Read more →Change log
Record what, when and why has changed and link this to measurable results.
Read more →Search management
Make reliability part of daily management.
Bring together measurement values, responsibilities and recovery routes for your online stores.