Product Discovery

Search and navigation solve different customer needs.

Search works strongly when a visitor can formulate an intention. Navigation helps with browsing, understanding assortment and gradually orienting. A good online store allows both routes to work together.

PartSearchNavigation
Starting pointFormulated intentionOrientation and browsing
Strong atSpecific products, brands and characteristicsDiscovering Assortment
SophisticationFilters by resultsCategories and filters
MobileFast direct routeRequires compact structure
PurposeQuick to relevant selectionUnderstanding and exploring
One discovery experience

Filters, search and categories should not contradict each other.

Filters as a bridge

Use the same product properties to refine both search results and categories.

Filters →

Mobile

Make both routes usable without long menus or hidden filter status.

Mobile →

Analytics

Compare searchers and browsers to see where discovery stops.

Analytics →

Product Discovery

Consciously design the transition between broad orientation and focused intention.

Discovery use case →

Test search and navigation within the same customer journey.

This way you can see where visitors find faster and where extra orientation is needed.

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