Checklist

Search Audit Checklist

Use this checklist to systematically assess the most important parts of your current online store search.

1. Search entrance

  • Is the search bar clearly visible on desktop and mobile?
  • Is it clear what visitors can look for?
  • Does search remain accessible from important pages?

2. Autocomplete

  • Do suggestions appear quickly?
  • Are terms, categories and products visually distinguishable?
  • Are false or irrelevant suggestions visible?

3. Relevance

  • Test the twenty most important search terms.
  • Test brand names, SKUs and typos.
  • Test natural and descriptive questions.

4. Filters

  • Do filters connect to real product choices?
  • Are impossible filtering options hidden?
  • Are active filters easy to remove?

5. Zero-result searches

  • What key terms do not produce results?
  • Are spelling, synonyms and product data checked?
  • Will the visitor receive useful alternatives?

6. Mobile

  • Can autocomplete be operated with one hand?
  • Does the filter interface work without hiding the results?
  • Do product cards remain scannable?

7. Analytics

  • Do you measure search volume and zero-result searches?
  • Measure your product clicks and CTR?
  • Can you link search to conversion?

8. Improvement cycle

  • Is there an owner for search optimization?
  • Are changes being recorded?
  • Is the effect measured again after changes?
Tip: conduct this audit periodically and prioritize improvements on customer impact and commercial value.