Glossary

Click-through rate

Search CTR is the proportion of searches that leads to a click on a search result.

What does CTR say?

CTR Gives an indication of whether the result set is relevant and attractive enough to click further.

Context is needed

Compare CTR by query type, device, market or category; averages may hide important differences.

Not the same as success

A higher CTR is not automatically better when conversion or customer satisfaction decreases at the same time.

Assess together

Combine CTR with zero-result searches, product clicks, conversion and quality query ratings.